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Clients ask in
their own words.You build from
a spec they signed.

Rekflo turns messy, vague client messages into a clear BRD your client signs, then runs the work as projects and tickets, with a live view of delivery for your leads.

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No credit card needed. Built for agencies and software studios.

What the client wrote

checkout broken again?? ppl pick UPI and payment just fails, customer dont even see any error. pls fix asap

BRD, version 2

Reading the message

UPI payments fail with no error at checkout

Type
Bug
Priority
High
Module
Payments
Needed
Show a clear error when a UPI payment fails, and let the customer retry without rebuilding the cart.
Assumed
Card payments are not affected.

Cleaned up from the client’s informal message.

Tickets in Payments

  • PAY-14Handle the failed UPI callbackAK
  • PAY-15Show an error state at checkoutRS
  • PAY-16Let customers retry the paymentAK

Every project starts with a message like this.

Half a sentence, no context, and a deadline. Rekflo reads it the way your best project manager would, and lists what is missing so you can ask the client before anyone writes code.

  • checkout broken again?? ppl pick UPI and payment just fails, customer dont even see any error. pls fix asap
    This one became the BRD above.
  • same as last time but make it pop
    Brightlane Studio
  • Sir login nahi ho raha, urgent hai
    Northwind Foods
  • small change only. can we also add wallet payments?
    Fasten Travels
  • the button thing we discussed on call. need it by friday
    Acme Retail

One workspace, three jobs

Start with client requirements, run delivery in the same place, and give leads a view they can read without help. Board or table, counts you can click, questions in plain English: the same data works for engineers and for everyone else.

Turn vague client asks into a signed scope

Clients rarely send a clean spec. Rekflo turns what they actually write into requirements your team can build, and nothing gets built until the client signs.

  • Clients write the way they talk: messy English, Hinglish or Hindi, typed or as a PDF or Word file
  • Rekflo drafts a BRD with acceptance criteria, assumptions and risks
  • Work is split across your project’s real modules, with owners suggested from who has worked on each
  • Clients approve or ask for changes in one thread, and every version is kept
  • Clients writing in another language, like Japanese? We switch on translation for your workspace on request

Built for project managers and their clients.

Also in the box: admin, project manager, member and client roles, client invites by email, sign in with Google or Microsoft, reminders and follow ups, and an AI usage report with budget limits.

How it works

  1. Mon 09:14

    Your client sends a request

    From their own portal, in their own words, typed or as a PDF or Word file.

  2. Mon 09:15

    You review the BRD, they sign it

    Rekflo drafts it. Your project manager edits it, and the client approves or asks for changes in the same thread.

  3. Tue 11:02

    Tickets go to the right people

    The signed BRD becomes tickets, each in the right module with an owner. Leads follow progress on the dashboard.

AI writes the first draft. People sign it.

Every client message is cleaned up into clear English, labelled as a bug or a feature with a priority, and drafted into a developer requirement and a BRD. After the client signs, the AI plans the tickets.

  • Your project manager edits the BRD before the client approves it.
  • Every BRD edit is saved as a new version.
  • AI drafted tickets stay hidden until a module lead or project manager releases them.
  • Drafts can draw on your company knowledge base when an admin switches it on.
One client message, from arrival to tickets. People act at every step that matters.

Every request gets one path, from the client’s first message to a ticket your team can close.

Questions agencies ask

Which languages does Rekflo understand?

English, including messy or informal English, plus Hinglish and Hindi. Everything is rewritten into clear English for your team. If your clients write in another language, such as Japanese, we switch on translation for your workspace on request.

Our clients send vague one line requests. Does that work?

Yes, that is the usual case. Rekflo drafts the BRD with the assumptions and risks it found, so your team can confirm them with the client in the same thread before anything is signed.

How does Rekflo know our product?

It splits work across your project’s modules and suggests owners from who has worked on each one. Admins can also switch on a company knowledge base so drafts draw on your own product documents.

Can clients send documents?

Yes. Clients can attach a PDF or a Word (DOCX) file. Rekflo reads the text and drafts the BRD from it, the same way it does for a typed request.

Can we use Rekflo only for project and ticket management?

Yes. Admins and project managers can create projects and tickets directly, or import an existing project from a document. Client requests are optional.

Can people who are not technical use it?

Yes. Tickets can be viewed as a kanban board or a table, dashboard counts work as filters you click, and anyone on the team can ask a question in plain English instead of building a report.

How do my clients get access?

An admin invites them by email. They get their own client portal where they submit requests, read the BRD and approve it or ask for changes.

Does the AI change anything on its own?

No. The assistant writes a draft of every change. A person accepts it row by row, can undo the last applied change, and every action is logged.

Can the assistant see data it should not?

Questions run through a read only database role and follow the asking person’s access, so it answers from what that person is allowed to see.

We already have projects in flight. Can we bring them in?

Yes. Paste or upload an existing plan and Rekflo sets up the project, its modules and its people for you to review.

Who decides who can change a requirement’s status or priority?

Admins choose, from Settings, whether members can change a requirement’s status, priority and owner.

How much does Rekflo cost?

Rekflo is in early access and pricing is not published yet. Signing up does not need a credit card.

Stop retyping client messages into tickets.

Rekflo is in early access for agencies and software studios. Set up your workspace and invite your first client today.

Get early access

No credit card needed.